A1 Electronics Refund Policy
 

At A1 Electronics, we strive to provide high-quality products and outstanding customer service. If you are not completely satisfied with your purchase, we're here to help.

Eligibility for Refunds
You may request a refund under the following conditions:

The product is defective, damaged, or not as described.

The product is unopened and returned in its original packaging.

The refund request is made within 7 days of delivery.

Non-Refundable Items
We do not offer refunds for:

Items returned after 7 days of delivery.

Products that have been used, damaged, or are not in original condition.

Items sold as clearance, final sale, or promotional deals.

How to Request a Refund
Email us at support@a1electronics.com  within 7 days of receiving your order.

Provide your order number, receipt, and a brief explanation of the issue.

Our team will review your request and provide return instructions.

Refund Processing
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping Costs
Customers are responsible for return shipping costs unless the product is defective or an error was made on our part.

📝 How to Request a Refund or Return
Email: support@a1electronics.com
Provide:
Order number
Clear photos/videos of the item (if damaged or defective)
Description of the issue
Our team will review your request and guide you on the return process.

🔁 Exchange Policy
If you received a defective or incorrect product, we will offer a replacement or exchange at no additional cost. Please report the issue within 48 hours of receiving the product.

Contact Us
If you have any questions about our refund policy, please contact us at: 📧 Email: support@a1electronics.com